We receive many questions on how to use QuickBooks products. Each week, we will highlight one question and answer it here for you. This week’s question pertains to Point of Sale v12 and using the iPP350 EMV Ready card reader.
My ipp350 won’t allow me to accept Debit – it’s grayed out in Make A Sale. How can I allow Debit as a payment option?:
To be able to choose debit for your clients on the IPP350, follow these steps in Point of Sale v12:
File – Preferences – Workstation
Choose pin pad Ipp3xx via USB
Make sure there is NO card reader selected.
This should allow the debit button in Make A Sale to be active.