Question of the Week: QuickBooks Financial – Retrieve Payment History from Customer Payment

This week’s question is about QuickBooks Financial. Question: How can I retrieve the payment history from a customer to show how a payment was applied? Answer: Go to “Customer Center” Highlight Customer name Highlight the payment desired Double click the payment At the top of the box, click on “reports” Then click “Transaction History” Then…

QuickBooks Financial – Question of the Week: How do I refund my customer for a return of products?

We receive many questions on how to use QuickBooks products. Each week, we will highlight one question and answer it here for you. This week’s question pertains to QuickBooks Financial desktop software. Question: How do I refund my customer for a return of products? Answer: Here is how to refund a customer for products sold…

Question of the Week: If my customer swipes a credit or debit card that does not have a chip, will I be held liable as a merchant if the card ends up being fraudulent?

We receive many questions on how to use QuickBooks products. Each week, we will highlight one question and answer it here for you. This week’s question pertains to Point of Sale v12 and using the iPP350 EMV Ready card reader. Question: If my customer swipes a credit or debit card that does not have a…